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Refund Processing
We process refunds efficiently while maintaining quality standards:
- Processing Time: 7-10 business days after inspection
- Quality Check: Careful inspection of returned items
- Original Payment: Refund to your original payment method
- Confirmation: Email notification when processed
How Refunds Work
Our step-by-step refund process ensures transparency:
- Step 1: We receive your return package
- Step 2: Quality inspection (7-10 business days)
- Step 3: Refund processing upon approval
- Step 4: Funds returned to original payment method
- Step 5: Additional 3-5 days for funds to appear
Payment Methods
Refunds are processed according to your original payment method:
- Credit/Debit Cards: Appears as statement credit
- Digital Wallets: Direct credit to wallet account
- Bank Transfers: Return to bank account on file
- UPI Payments: Processed within 5-7 business days
Refund Status
Track your refund progress easily:
- Account Dashboard: Check order history online
- Email Updates: Automatic status notifications
- Customer Support: Contact us with order number
- Payment Statement: Monitor for credit posting
Manufacturing Defects
When genuine quality issues occur, we prioritize your satisfaction with expedited processing and comprehensive support.
Defect Resolution
For manufacturing defects, we provide full support:
- Full Refund: Including original shipping charges
- Free Return: We cover return shipping costs
- Fast Processing: 3-5 business days priority handling
- Replacement Option: Exchange for new item available
- Immediate Contact: Report defects right away
Non-Refundable Items
Certain items have specific guidelines we follow:
- Final Sale Items: Clearly marked clearance pieces
- Return Window: Items outside 7-day return period (or 2-day exchange period)
- Condition Requirements: Worn, altered, or damaged items
- Original Packaging: Items missing tags or packaging
- Special Cases: Contact us to discuss circumstances
Refund Processing Time
Once your return is received and approved, refunds are processed within the following timeframes:
- Credit/Debit Cards: 3-5 business days to appear on statement
- Digital Wallets: 1-3 business days for refund posting
- Bank Transfers: 5-7 business days for processing
- Store Credit: Immediate credit to your account
- Holiday Periods: Additional 2-3 days during peak seasons
