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Accepted Payment Methods
We accept all major payment methods for your convenience and security. Choose the option that works best for you.
Credit Cards
Visa, Mastercard, American Express
Debit Cards
All major debit cards accepted
Digital Wallets
Apple Pay, Google Pay, PayPal
UPI
United Payments Interface (India)
Bank Transfer
Direct bank account transfers
Other Methods
Additional options during checkout
Payment Security
Your financial security is our top priority. We use industry-leading encryption and security measures to protect your information.
- Industry-leading SSL encryption for all transactions
- PCI DSS compliant payment processing
- Secure payment gateway with fraud detection
- Your card information is never stored on our servers
- Two-factor authentication available for added security
- Regular security audits and updates
Payment Processing
Payments are processed securely and efficiently. We use industry-leading security measures to protect your information.
- Real-time payment authorization for immediate confirmation
- Email confirmation sent immediately after successful payment
- Payment verification before order fulfillment
- Encrypted transaction records for your security
- Contact us if you have any payment concerns
Billing Information
Accurate billing information ensures smooth payment processing. Please ensure your details match your payment method records.
- Billing address should match your payment method records
- Mismatched information may result in payment decline
- Update your billing address in your account settings
- Billing and shipping addresses can be different
- Contact us if you need assistance with billing issues
Payment Assistance
If your payment is declined, we're here to help. Our support team can guide you through the resolution process.
- Double-check that you entered correct card details
- Verify your billing address matches your payment method
- Ensure sufficient funds are available in your account
- Try a different payment method if available
- Contact your bank or payment provider for additional support
- Reach out to our support team for assistance
Invoice & Receipt
You'll receive detailed documentation for all your purchases. Keep track of your orders with our comprehensive invoicing system.
- Tax invoice sent immediately after payment
- Receipt available in your account under "Order History"
- Download, print, or email receipts anytime
- Invoices include itemized product details
- GST applicable as per Indian tax regulations
Currency & Pricing
Transparent pricing with no hidden fees. All costs are clearly displayed before you complete your purchase.
- All prices displayed in Indian Rupees (INR) or USD
- Prices are inclusive of applicable taxes
- Final amount shown before payment confirmation
- Shipping costs calculated at checkout
- Price locked at checkout (no additional charges)
Fraud Prevention
We employ advanced fraud detection systems to protect both you and BLACKONN. Suspicious transactions may require additional verification for your security.
Chargebacks
If you dispute a charge with your bank, please contact us first. We work to resolve issues directly to ensure the best outcome.
- Contact us first at hello@blackonn.com
- We will attempt to resolve the issue
- Chargebacks may result in account suspension
- Refunds processed through normal channels when applicable
Failed Payment Handling
If a payment fails, we will attempt to process it again and notify you of any issues that need to be resolved.
- Automatic retry for declined payments
- Email notifications for payment failures
- Multiple retry attempts over 7 days
- Order cancellation after failed retries
- Refund processing for failed transactions
Subscription Terms
For any subscription services, payments are processed automatically on the billing cycle. You can manage subscriptions through your account.
- Automatic billing on renewal dates
- Advance notice before charges
- Cancellation available anytime
- Prorated refunds for early cancellation
- Payment method updates supported
Support & Assistance
Our customer service team is available to help with any payment-related questions or concerns you may have.
- Monday - Friday: 10:00 AM - 6:00 PM IST
- Saturday: 10:00 AM - 4:00 PM IST
- Email responses within 24 hours
- Phone support for urgent payment issues
- Dedicated payment support specialists
